SmartSupply reduces firefighting and improves delivery reliability
SmartSupply gives planners, customer service, and logistics teams a near real time view of inbound and outbound execution. Combine ERP, WMS, and transport signals into one model so you can spot risk early, protect cutoffs, and deliver on time with confidence.
Start with one site or one flow, then scale across plants and countries.
Connect
ERP, WMS, and transport execution signals.
Model
Cutoffs, risk rules, and service KPI definitions in one view.
Act
A cockpit for delivery reliability and daily follow-up actions.
Trusted by leading food manufacturers
Made for the people who keep the supply chain moving every day
SmartSupply supports execution first, and management reporting second. Everyone works from the same facts.
Supply chain leaders
One view of service, risks, and bottlenecks across sites and customers.
Planners
Rapid replanning based on constraints and real execution progress.
Customer service
Fewer surprises with clear risk context and proactive customer updates.
From status chasing to controlled execution
When execution data sits in ERP, WMS, spreadsheets, and emails, teams lose time and confidence. SmartSupply brings inbound and outbound signals together so you can act early, not late.
What it feels like today
- No single view of inbound and outbound across sites.
- Surprises on delays, missing picks, or changed orders.
- Calls and emails to confirm status, then urgent replanning.
What changes with SmartSupply
- One execution view of inbound, warehouse, and outbound.
- Early risk signals so you can act before problems escalate.
- Performance tracking for sites, customers, and carriers.
From connected execution to daily decisions
SmartSupply runs on Titan, so definitions and refresh are consistent across dashboards and Ask Titan answers.
1. Connect
Read only connections to ERP, WMS, carrier and transport sources, plus planning inputs when available. Start with one flow and expand.
2. Monitor
A single overview of what is on time, what is late, and what is at risk across sites, customers, and carriers.
3. Act
Focus on exceptions, not on collecting data. Share the same facts across planning, logistics, and management.
Delivery reliability
Site overview · Today
Inbound
On time receipts
Warehouse
Pick readiness
Outbound
On time departures
Top risk drivers
3 signals- Picking behind in wave 2
- Cutoff window > 90 min.
- Carrier ETA change for lane 1
Today hotspots
Focus listRetail North
Cutoff 14:30
DC West
Cutoff 12:30
Export
Cutoff 18:00
Easy visualization of your delivery reliability
SmartSupply gives your team a shared execution view for daily planning and logistics routines. Instead of chasing statuses, you see what is at risk, why, and what to do next.
Ask supply questions in Teams, grounded on SmartSupply data
Use Ask Titan on top of your SmartSupply model to get answers fast, with a clear explanation of the logic behind every result. Ask questions directly in Microsoft Teams.
Outbound risk overview
Explanation: based on order status, picking progress, loading windows, and carrier cutoff rules.
Recommended actions
- Prioritize 2 loads with the earliest cutoff
- Reallocate pickers for 45 minutes and protect the next wave
- Notify the carrier about an updated departure expectation
Secure by design
This solution runs on Titan in your Azure tenant. It supports controlled access, audited definitions, and scalable data products for analytics and Ask Titan.
Architecture snapshot
Confidence by design
Access
RBAC
Least privilege and role separation.
Model
One truth
Auditable and governed data model.
Usage
Explainable
Dashboards and Ask Titan aligned.
Frequently asked questions
Clear answers for supply, operations, and IT.
Does SmartSupply replace our ERP or WMS?
No. SmartSupply does not replace operational systems. It uses signals from ERP, WMS and transport sources and builds a consistent analytics and AI layer on Titan.
How long does it take to connect a flow?
For a flow with existing data access, a first SmartSupply view is often possible within a few weeks. We start with a short discovery to confirm scope, definitions, and refresh needs.
Can SmartSupply handle several sites and countries?
Yes. SmartSupply uses consistent definitions for cutoffs, risk rules, and service KPIs. This supports multi site setups while keeping comparable views at group level.
Do we need Ask Titan to use SmartSupply?
No. You can start with dashboards only. Many customers add Ask Titan so more people can ask questions about orders, risks, and cutoffs in Microsoft Teams, with clear explanations behind each answer.
Which reporting tools do you support?
We focus on Power BI for dashboards and Microsoft Teams for Ask Titan. The underlying Titan data model can also support other tools when needed in your IT landscape.
See SmartSupply with your data
Bring one flow and one KPI. We connect ERP, WMS, and transport signals, align cutoffs and service definitions, and deliver a live risk cockpit plus Ask Titan questions in Teams.
Typical start
- 1 Pick a KPI: service level, cutoff adherence, lead time, or a risk focus.
- 2 Connect a limited set of sources and align order status, cutoffs, and risk rules.
- 3 Deliver a live execution cockpit plus Ask Titan answers inside Teams.